Whether you are a critical access hospital or a multi-facility health system, technology may be used to free up staff to spend more time in direct patient care or expedite critical communication. A statement of work for Health Information Technology does not free up the resources needed to execute costly solutions intended to help staff and healthcare leaders. Pulling stretched resources from staffing to assign them to the implementation and training teams may frustrate project managers and compromise the end results. Even well-intentioned staff assume the masses will “figure it out” eventually. Health-Chex can step in to help.
Health-Chex has worked large multi-facility systems throughout the US, Canada, Australia and the UK such as Mt Sinai, Kaiser Permanente and Northwestern Medicine. We have also worked with the US Department of Veterans Affairs and smaller community hospitals across the nation. We’ve helped design and implement technology solutions with clients and caregivers central to the design decisions – from enterprise level design to singular pilot units. Let us help you identify the granular outputs, implement the solution, test the design and train the users in the intended workflow.
The adoption and use of health information technology (HIT) in ambulatory care can be an important driver of quality in that setting. We support a seamless transition by collaborating with internal stakeholders to understand your clinical and operational goals. Although most ambulatory practices have adopted the use of an EHR, many struggle to get staff and providers to complete and close all encounters within that EHR. Significant opportunities exist for further improving adoption of ambulatory HIT even among current EHR users.
Application and use of health information technology requires staff resources and expertise. Let us help relieve some of the burdens of HIT implementations on both the front-line staff and leadership. Utilizing Health-Chex consultants to represent these interests during the implementation process produces better results. We guide the decisions, track milestones, support accountability and ensure the desired outcomes are aligned with your goal and vision.
Various providers come together to allow for hospitals and other care facilities to deliver their services to the public. These include EMR, nurse call systems, medication delivery systems, RTLS systems, provider scheduling systems, triage software, and a myriad of other technologies that require planning, design, testing and implementation. Health-Chex is here to support you.
We understand the workflows in the healthcare environment. Further, we know that training can make or break end user adoption and repeat business. When you entrust your clients to us, for training and go-live support, we make certain that every end user understands the value of your product in their work setting. When you choose Health-Chex, not only can we train your product, but we can also develop curriculum based on adult learning theory to optimize end user adoption of your HIT implementation. We will not only teach how to use your product, but find the most effective leverage to increase enthusiasm and ensure a successful adoption. Before concluding our services, we can provide your customers with the best tools for continued product use sustainment.
